Uber Applied sciences Inc. on Thursday mentioned it’s going to launch an non-compulsory audio recording pilot program in three U.S. cities to reinforce security, permitting drivers and riders to ship journey recordings to Uber in case of a security incident.
Uber on the finish of 2019 disclosed it had obtained 6,000 experiences of sexual assault and 107 street fatalities associated to 2.3 billion U.S. journeys in 2017 and 2018. The recording function is meant to offer drivers and riders with added safety in the event that they really feel uncomfortable and permit customers to submit proof of how a state of affairs unfolded, Uber mentioned.
The audio recording function was launched in Latin America two years in the past and is accessible in 14 international locations within the area, however will roll out within the U.S. for the primary time.
Launching in Kansas Metropolis, Missouri, Louisville, Kentucky and Raleigh-Durham, North Carolina later this month, drivers and riders will be capable to decide into audio recording for particular person journeys by way of the Uber app.
Riders are alerted to drivers probably recording a visit by way of an in-app banner and may cancel if they’re uncomfortable, Uber mentioned.
Uber Vice President of Product Administration Sachin Kansal mentioned the corporate has utilized classes realized in Latin America to make sure privateness, transparency and comfort.
Encrypted recordings are saved within the Uber app and customers should not in a position to play them, Kansal mentioned. If a security incident happens, customers submitting a security report can ship the recording to certified Uber employees who’re in a position to decrypt it, Kansal mentioned.
“We anticipate that folks might be very accepting of this function,” Kansal mentioned. “As we be taught from these cities and get suggestions, we are able to increase it additional.”
Uttara Sivaram, Uber’s senior supervisor of public coverage, mentioned the corporate would initially focus the recording function on U.S. jurisdictions with one celebration consent legal guidelines.
A spokeswoman on Wednesday mentioned the corporate was awaiting full-year site visitors fatality information from U.S. regulators to finalize its security report for the years 2019 and 2020.